Fit & Sizing
- What styles are suitable for plantar fasciitis?
- Virtual Fittings
- Where should the arch support sit?
- Which are your narrowest women's loafers?
- Do you make Court-shoes?
- Magic Gel Accessories
- My boots won't zip up all the way. Is there anything you can suggest?
- Can I purchase a Fit Kit separately?
- Can I purchase a Standard Footbed separately?
- The Gel Heel lifts are missing from my order
- The Gel Inserts/pads are missing from my order
- The Gel Spots are missing from my order
- The Fit Kit is missing from my order
- Unexpected wear, scuffs or marks on shoes
- Women's Size Guide
- Do your shoes have half sizes?
- I feel pressure across the top of my foot — what can I do?
- Will the leather soften with time and use?
- My foot keeps slipping forward — how do I stay anchored in the heel?
- The footbed in my shoes feels too firm — will it soften?
- My shoes are rubbing — what should I do?
- What’s the difference between the standard and thin footbeds?
- I am in between sizes — should I size up or down?
- My feet swell throughout the day — how should I choose my size?
- My loafers are giving me painful blisters on the heel — what can I do?
- My heels are overhanging the footbed - what do I do?
- My slingbacks have a gap at the heel — is that okay?
- My sandals are rubbing or giving me blisters — what can I do?
- What are Magic Gel Spots and how do they work?
- What are Magic Gel Inserts and how do I use them?